Never Miss a Missed Report: Accountability Tools, Web Forms & WhatsApp Dispatch

Running multiple construction sites means trusting your supers to check in on time. When they don't, you need to know immediately — not the next morning when it's too late to act. Today we're shipping a set of features built around that exact problem.

Missed Report Accountability

SiteSuper now automatically detects when a super misses their scheduled check-in. Once the configured grace period passes with no report received, the system:

• Records the miss in a new Missed Reports dashboard widget
• Sends alerts to all workspace managers via their preferred channel — email, SMS, WhatsApp, or phone call
• Respects a repeat interval so you're not flooded with notifications
• Auto-resolves the record the moment the super submits their report

You configure everything from the new Missed Reports section in workspace Settings: grace period, notification channels, max notifications per miss, and repeat interval.

Dashboard Widget

Open your dashboard and you'll immediately see any unresolved missed reports at the top — super name, scheduled date and time, and a direct link to their profile. No digging required.

Per-Super Triggers

Some supers need more than a notification. On any super's detail page you can now add Triggers — actions that fire automatically after a configured number of consecutive misses:

• Conference call — bridge a list of phone numbers into a call so the right people can talk immediately
• Cal.com booking — automatically create a booking to schedule a formal check-in meeting

Triggers are enabled/disabled independently and show the miss threshold you've set.

Web Report Form

Every super now has a unique, shareable report link — no app download, no login. They open the link, fill in their topics, and hit submit. Reports submitted via web form flow through the same pipeline as phone, SMS, and email — skills fire, missed reports auto-resolve, everything works.

The link is visible on the super's detail page with a one-click Copy button.

WhatsApp Dispatch

Outbound WhatsApp is live. When a super's primary or fallback contact method is WhatsApp, the cron sends an approved template message at their scheduled time — including their name, the date, the time, and a direct link to their web report form. No manual steps required.

Suspend a Super

Need to temporarily pause a super's dispatches — contractor off-site, project on hold? Hit Suspend on their detail page. All scheduled calls, SMS, and emails stop immediately. Reactivate by editing their status back to active.

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All of these features are live now. Log in and explore them at sitesuper.ai.